I have a virus problem - what do I do?
The following guidelines will, one hopes, be of assistance. However, you may get better use out of them if you read the rest of this document before acting rashly...
If you think you may have a virus infection, stay calm. Once detected, a virus will rarely cause (further) damage, but a panic action might. Bear in mind that not every one who thinks s/he has a virus actually does (and a well-documented, treatable virus might be preferable to some problems!). Reformatting your hard disk is almost certainly unnecessary and very probably won't kill the virus.
If you've been told you have something exotic, consider the possibility of a false alarm and check with a different package.
If you have a good antivirus package, use it. Better still, use more than one. If there's a problem with the package, use the publisher's tech support and/or try an alternative package. If you don't have a package, get one (see section on sources below). If you're using Microsoft's package (MSAV) get something less out-of-date.
Follow the guidelines below as far as is practicable and applicable to your situation.
Try to get expert help before you do anything else. If the problem is in your office rather than at home there may be someone whose job includes responsibility for dealing with virus incidents.
Follow the guidelines below as far as is practicable and applicable. · Do not attempt to continue to work with an infected system, or let other people do so.
· Generally, it's considered preferable to switch an infected system off until a competent person can deal with it: don't allow other people to use it in the meantime. If possible, close down applications, Windows etc. properly and allow any caches/buffers to flush, rather than just hit the power switch.
For More detailed
treatment as to how to handle virus infected system check out the following:
For More detailed treatment as to how to handle virus infected system check out the following:
alt.comp.virus (Frequently Asked Questions)
contains answers to the questions anyone might have who either has a virus on the machine, is afraid of getting one, or is being bombarded by questions at cocktail parties about them. If you checked none of the above, my apologies for an off-mandate post.